Support
Here you'll find frequently asked questions about AiLENS, product manuals, and information on warranty and support.
FAQs
What is AiLENS V1?
AiLENS V1 is an AI wearable device that connects with your smartphone to display information such as translations, notifications, calls, and AI assistant features on smart glasses.
Does AiLENS V1 have a camera?
AiLENS V1 does not have a camera.
Do I need a smartphone?
Yes, AiLENS V1 is used in conjunction with a smartphone app. Some of the AI and translation functions are processed on the smartphone.
What functions does it have?
It supports features such as translation, AI assistant, notifications, calls, teleprompter, and information display.
Is the translation a full simultaneous interpretation?
Because the translation system displays the translated result after speech recognition, there may be a time lag before the translation appears, depending on the spoken content and communication environment.
How many languages does the translation service support?
Real-time translation is available in 76 languages. Availability may vary depending on the app and version.
対応言語一覧
日本語、英語、中国語(簡体字)、中国語(繁体字)、スペイン語、フランス語、ドイツ語、ポルトガル語、タイ語、ロシア語、ヒンディー語、ベトナム語、マレー語、フィリピン語、インドネシア語、イタリア語、ベンガル語、テルグ語、マラーティー語、タミル語、トルコ語、カンナダ語、ポーランド語、オランダ語、スワヒリ語、パンジャーブ語、ウクライナ語、ルーマニア語、ビルマ語、ウズベク語、アゼルバイジャン語、チェコ語、ハンガリー語、スウェーデン語、カザフ語、ズールー語、フィンランド語、スロバキア語、ノルウェー語、デンマーク語、ギリシャ語、ネパール語、ソマリ語、シンハラ語、クロアチア語、ブルガリア語、リトアニア語、ラトビア語、エストニア語、セルビア語、スロベニア語、マケドニア語、アルバニア語、アイスランド語、モンゴル語、バスク語、ガリシア語、カタルーニャ語、ウェールズ語、アイルランド語、マルタ語、アフリカーンス語、マオリ語、アッサム語、ハウサ語、ヨルバ語、イボ語、タタール語、マイティリー語、クルド語、コサ語、ハイチ・クレオール語、マダガスカル語、キニアルワンダ語、ショナ語、サモア語
How much does the AiLENS V1 weigh?
It weighs approximately 38g.
What is the continuous use time?
Can be used for up to approximately 10 hours. Actual usage time varies depending on usage conditions and connection environment.
How long does it take to charge?
It can be charged to 80% in approximately 30 minutes. This may vary depending on the charging environment and power output.
Can it be used in noisy places?
It can be used, but in noisy environments or environments where multiple people are speaking simultaneously, speech recognition and translation accuracy may decrease.
Where can I contact support?
For support, please refer to the sales website or the information provided at the time of purchase. The support URL is currently under preparation.
Can multiple units be introduced by a corporation?
For corporate implementation, multi-device operation, demos, PoCs, and joint development, please contact us via the inquiry page.
Regarding YYSystem Integration
AiLENS V1 supports integration with YYSystem.
For details on how to integrate, terms of use, and setup procedures,
please refer to the official YYSystem website.
*Integration with YYSystem requires
an update to dedicated firmware.
When integrated with YYSystem, the standard functions of the AiLENS app cannot be used.
About the warranty
AiLENS V1 comes with a 1-year limited warranty from the date of purchase.
Please refer to the warranty policy for details.
Inquiries about our products
For questions before purchase or inquiries after purchase,
please contact the customer support desk below.
*Customer support is handled by SB C&S Corporation.
*Please review the precautions for use here.