Bringing Salesforce Headless 360 into the Field of View

Japanese-language "Glassforce" demo on ThinkAR V2 smart glasses at SoftBank World 2026

On July 14, 2026, at SoftBank World 2026, ThinkAR, in collaboration with Salesforce, presented Glassforce, a live demonstration connecting ThinkAR V2 smart glasses with Salesforce Headless 360.

Salesforce data and AI, delivered into the field of view

The demonstration showed how a field service professional could view real-time Salesforce data and Agentforce-powered assistance directly through ThinkAR V2 smart glasses. Using voice commands, the user could create a Salesforce case, initiate a swarm in Slack, and collaborate with the appropriate experts, all hands-free.

The experience was designed to let the user remain focused on the physical task without switching to a smartphone or laptop. ThinkAR provided the V2 smart glasses, SDK access, and technical support, while the teams collaborated on the experience design and workflow validation.

A Japanese-language field service experience

To create a natural experience for users in Japan, the demonstration was localized into Japanese and integrated with Agentforce for Japanese-language interaction. Ahead of the event, the teams jointly validated the workflow from the initial Japanese-language interaction through Salesforce case creation and the initiation of a Slack swarm.

Our heartfelt thanks to Charlie Isaacs and Salesforce

This demonstration was made possible by the vision, energy, and hands-on support of Charlie Isaacs, VP and CTO for Customer Connection at Salesforce. From Japanese localization and the integration with Agentforce for Japanese-language interaction to end-to-end validation before the event, Charlie worked alongside ThinkAR at every step. Everyone at ThinkAR extends our sincere gratitude to Charlie and to everyone at Salesforce who helped make the experience possible.

Wearables Powered by AI

Under the brand tagline "Wearables Powered by AI," ThinkAR designs AI wearables that help people see, communicate, and work more freely. By bringing enterprise data, AI, and team knowledge into the field of view through ThinkAR V2 smart glasses, we continue to explore new experiences that support human judgment, action, and communication at work.